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Shipping & Returns

As all of our lamps are hand-sewn and customized, the finished gown may vary by approximately one inch in either direction of the specified measurements. To ensure that your products will fit you perfectly, our tailors have reserved additional fabric in the seams to allow minor modifications. 
Items can be returned for refund or exchange with 7 days after the date of receipt. But the reason for the return caused by yourself (eg, size, color you choose), cannot be accepted. All returned packages must be insured. Buyers are always responsible for the shipping costs. 

In 14 days (from the date products were received), if you find the products with quality problems (Non-human factors or non-resistant external damage), it can be returned and exchanged. You need to send back to us the products in original package (you will pay the shipping fees). We will pay the shipping fees for the replaced products that we ship to you.

We are not always able to cancel an order after it is placed. If requests a cancellation after the dispatched, the order will be treated according to return policy. Hope you can understand in this key point.